Privacy Policy for GlacierStride Snow Sports

At GlacierStride Snow Sports, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you when you visit our website, how we use that information, and the steps we take to safeguard it. Our goal is to provide you with a safe and secure online experience while offering you the best possible snow sports products and services. By using our website, you agree to the terms of this Privacy Policy.

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Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing address when you make a purchase, create an account, or sign up for our newsletter.
  • Payment Information: When you make a purchase, we collect necessary payment details such as credit card numbers. Please note that we do not store full credit card numbers on our servers; instead, we use secure, PCI-compliant third-party payment processors.
  • Demographic Information: We may collect demographic information such as age, gender, and interests through surveys or website usage data to better understand our customer base and tailor our offerings.
  • Usage Data: We automatically collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us analyze website traffic and improve user experience.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us remember your preferences, track your shopping cart, and provide personalized content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

How We Use Your Information

The information we collect is used for various purposes to enhance your experience with GlacierStride Snow Sports:

  • To process your orders and manage your account.
  • To provide, operate, and maintain our website.
  • To improve, personalize, and expand our website offerings.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To send you emails regarding your orders, account updates, or promotional offers, if you have opted in.
  • To find and prevent fraud.
  • To comply with legal obligations.
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Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Identification Information to outside parties without your consent, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Examples include payment processors, shipping companies, email marketing services, and website analytics providers.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Identification Information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
  • Protection of Rights: We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt all sensitive information, such as payment data, during transmission.
  • Access Controls: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
  • Regular Security Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

While we strive to use commercially acceptable means to protect your Personal Identification Information, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data from us.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us:

GlacierStride Snow Sports

Address: 301 S Temple, Salt Lake City, UT 84101

Phone: +1 (801) 764-2941

Email: info@glacierstride.com

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM MST, Saturday: 10:00 AM - 4:00 PM MST, Sunday: Closed